Shipping policy

Please allow 3 business days for order processing.

Receipt of your tracking number indicates that the shipping process has begun. Please allow up to 48 hours for your tracking number to update with the courier. Once the courier has possession of your package, additional inquiries on the status must be made with the courier directly. 

To inquire with USPS about the status of a missing package or file a claim, please visit their claims site here. 

PLEASE NOTE: Fulfillment is a separate process from courier shipping. Your selected shipping rate does not trigger expedited fulfillment. While our goal is to process all orders within ten business days during normal volume times, we do not offer expedited fulfillment. Please keep in mind that many couriers have suspended guaranteed delivery and the delivery window is an estimation. To check the latest status on USPS guaranteed services please visit their site here. 

If you have not received an order update after 3 business days, please contact info@paperstandards.com. 

While we aim to respond to all communications promptly, please allow up to two business days for an email response. 

FREQUENTLY ASKED QUESTIONS 

Q: How long will my order take?

A: Please allow up to 3 business days for processing, plus shipping time. You'll see an estimated delivery date range at checkout that combines processing and transit time, so you'll know what to expect before completing your purchase.

Q: Is the delivery estimate accurate?

A: The estimated delivery date range shown at checkout is based on our typical fulfillment time plus the carrier's estimated transit time. While most orders arrive within this window, some may arrive earlier. We'll send tracking information once your order ships.